Customer Service Representative Jobs in Abu Dhabi

Fimkin Business Services, a dynamic and growing company, is seeking a motivated individual to join our team as a customer service representative. We specialize in providing top-notch services and solutions in the business sector, and our commitment to excellence has positioned us as a leader in the industry.

Customer Service Representative Jobs in Abu Dhabi

• Job Title: Customer Service Representative
• Company: Fimkin Business Services
• Salary: AED 2,000 – AED 2,500 per month
• Career Level: Entry Level
• Job Type: Full-Time
• Experience: Less than 1 Year
• Gender: Any
• Job Location: Medeor Hospital, Al Falah St, Al Danah, Zone 1, Abu Dhabi, United Arab Emirates
• Education Required: High school diploma or equivalent
• Contact No.: +97125551436
• Email: [email protected] or [email protected]

Job Description:

As a customer service representative at Fimkin Business Services, you will play a pivotal role in ensuring exceptional customer experiences. You will be the first point of contact for our clients, providing assistance, addressing inquiries, and delivering efficient solutions. This entry-level position is an excellent opportunity for individuals looking to kick-start their career in customer service.

Key Responsibilities:

• Customer Interaction: Engage with customers professionally and courteously via phone, email, and in person, addressing their queries and concerns promptly.
• Problem Resolution: Effectively troubleshoot and resolve customer issues, ensuring a high level of customer satisfaction.
• Information Dissemination: Provide accurate and relevant information about products, services, and company policies.
• Documentation: Maintain detailed and organized records of customer interactions, feedback, and transactions.
• Collaboration: Work closely with team members to share insights, improve processes, and contribute to a positive work environment.

Qualifications:

• Education: high school diploma or equivalent.
• Experience: Less than 1 year of customer service experience is required.
• Skills: Excellent communication skills, both written and verbal. Strong problem-solving abilities. Basic computer proficiency.
• Attitude: a positive and customer-focused mindset. Willingness to learn and adapt to a fast-paced environment.

Job Location:

Medeor Hospital, Al Falah St., Al Danah, Zone 1, Abu Dhabi, United Arab Emirates.

How to apply:

Interested candidates are invited to submit their resumes to [email protected] or [email protected]. Please include “Customer Service Representative Application” in the subject line.

Note:

Fimkin Business Services is an equal-opportunity employer. We encourage candidates of all genders and backgrounds to apply. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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